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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacky sierra

May 25, 2023

5  out of  5 rating by Jacky sierra
"I worked with Jon at the Neil Elkins office and received fantastic service. Highly recommended 💯💯💯"

Debbie Horsley

April 28, 2023

5  out of  5 rating by Debbie Horsley
"I just can't believe I got a real live "Jake from State Farm" agent! The young man was super helpful and easily took abit of joking. The policies were for home and auto! So very pleased with the ease of getting the things I wanted! Guys out there take a look I was surprised."

dave marciniak

April 27, 2023

5  out of  5 rating by dave marciniak
"Did not understand how new vehicle car insurance could increase in price so much within a a single year. Gabriella, our insurance account representative, while extremely pleasant via the phone, went above and beyond in explaining and following up with the necessary details which made the entire experience painless."

Lynn Schmitz

April 5, 2023

5  out of  5 rating by Lynn Schmitz
"I worked with Jon at the Neil Elkins office and received fantastic service. Polite, helpful, informative and took care of all my needs in a very timely manner. Lynn Schmitz Amherst, OH"

Mr. Cool Dad

March 29, 2023

5  out of  5 rating by Mr. Cool Dad
"I have been with the Elkins group for several years and have never been disappointed about the service I have received. Keep up the good work."

Angela Ramos

March 22, 2023

5  out of  5 rating by Angela Ramos
"Jon is an old fashion agent, He takes his time to TEACH you about your policy and makes sure you understand exactly what you are paying for. He took the time to build a relationship with me and you don't come across service like that. He took “Like a good neighbor, Statefarm is there” literally, and I appreciate him for it! These guys also saved us $800 on home insurance without sacrificing any of our policies wants/needs. Switch if you haven’t already!"

Brian Marzella

March 16, 2023

5  out of  5 rating by Brian Marzella
"Excellent Service!"

Kelly Johnson

February 25, 2023

5  out of  5 rating by Kelly Johnson
"This is a great team to do business with. Sad that we moved out of state. We highly recommend them."

Dave Waller

January 25, 2023

5  out of  5 rating by Dave Waller
"This team is ALWAYS there for me when I need them. That’s why I bundle home, auto, and boat policies. Plus my rates were considerably lower than GEICO and Progressive. Member for life!"

Michael Vogelpohl

December 2, 2022

5  out of  5 rating by Michael Vogelpohl
"Made a switch from another company and saved significant $. Thanks Johnathon and Neil for making that happen and being so thorough explaining things."

kevin meyers

December 1, 2022

5  out of  5 rating by kevin meyers
"Very easy to get our new vehicle insured."

Richard Quimper

November 20, 2022

5  out of  5 rating by Richard Quimper
"Neil destroyed the price I would be paying with Geico."

Donnise Atkins

November 18, 2022

5  out of  5 rating by Donnise Atkins
"Very polite and understanding"


November 4, 2022

5  out of  5 rating by G Z
"I've been with this branch for over 10 years and Neil and his staff are great ."

Robert Hudson

October 27, 2022

5  out of  5 rating by Robert Hudson
"Very easy to get hold of on phone and very fast service. Couldn't be happier with the service."

Michelle Diaz

October 21, 2022

5  out of  5 rating by Michelle Diaz
"The agents in this office were extremely helpful working through my daughters first claim. They are attentive and respond quickly when you have concerns."

Alexa Mackert

October 18, 2022

5  out of  5 rating by Alexa Mackert
"John was fantastic… super quick and efficient. thank you for all your help today"

Dennis Dingow

September 27, 2022

5  out of  5 rating by Dennis Dingow
"Easy to deal with. Just pick up the phone and let them know you have a new car and you're covered."

David Finney

September 26, 2022

5  out of  5 rating by David Finney
"Always friendly and helpful with my insurance needs."

Nancy Day

August 24, 2022

5  out of  5 rating by Nancy Day
"A great caring & professional office. I recently moved here from out of state. Neil & his staff were so helpful in transferring all my Texas State Farm policies. I highly recommend Neil Elkins State Farm for all your insurance needs!"

Zanayah Dampier

August 17, 2022

5  out of  5 rating by Zanayah Dampier
"They are always so kind and personable! Anything I ever need, they always help me out, quickly too!"

Hunt Farm

August 11, 2022

5  out of  5 rating by Hunt Farm
"We have dealt with our share of insurance agents over the years. Neil Elkins and his staff are way above par - very professional and quick to provide whatever you need. It's a real pleasure doing business with them!"

kenneth banzet

June 14, 2022

5  out of  5 rating by kenneth banzet
"The agent was very knowledgeable and friendly. He walked me through the entire process and explained in detail my coverage and how it applies. Highly recommend!!!!"

Justin Schmidt

May 27, 2022

5  out of  5 rating by Justin Schmidt
"Jon helped me switch to State Farm by offering virtually the same auto and home coverages that my previous provider covered but significantly reduced the cost to be insured! Polite and professional, easy to work with."


May 27, 2022

5  out of  5 rating by ALL THINGS FRESH CAR DETAILING
"Neil did a fantastic job at helping me get insurance for my business!! He took his time and made sure I understood everything and made everything effortless!"